I have already paid to upgrade to OALD9 but I am being asked to pay again to reinstall it or to install it on my other devices.

Once you have paid for OALD9, you should not be required to pay again to re-download it to your device or to install it on another of your devices. Firstly, please ensure that you are signed in to the App Store with the same Apple ID you used to make the purchase. Then, in the Catalogue tab of the app, tap Restore. This should allow you to access in-app purchases made with this Apple ID, i.e. to download OALD9 again at no further cost.

If you have any problems while trying to re-download OALD9, these should be solved by updating your device to iOS 9.2 or later.

For more information on downloading past purchases, please see this Apple support page: https://support.apple.com/en-gb/HT201272

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