Oxford Learner's Dictionaries: Bilingual Editions (Android app)
- Which bilingual dictionaries are available in the app?
- I received an app code with my dictionary or book. How do I get access to my app?
- I have redeemed a code but I don’t see my free dictionary in the app.
- I have already bought a dictionary via in-app purchase but I am being asked to pay again to reinstall it or to install it on my other devices.
- Can I change the app interface language?
- How do I request a refund?
Oxford Learner's Dictionaries: Bilingual Editions (iOS app)
- Which bilingual dictionaries are available in the app?
- I received an app code with my dictionary or book. How do I get access to my app?
- I have redeemed a code but I don’t see my free dictionary in the app.
- I have already bought a dictionary via in-app purchase but I am being asked to pay again to reinstall it or to install it on my other devices.
- I cannot buy or download a dictionary - I get an ‘In-app purchases are not allowed’ pop-up.
- Can I change the app interface language?
Oxford Advanced Learner's Dictionary Mac OS app
- I can’t download my app. What should I do?
- I already paid for OALD8 – I don’t want to pay again to upgrade to OALD9. How can I keep using OALD8 for free?
- Is it possible to have both OALD8 and OALD9 at the same time?
- Can I transfer my Favourites from OALD8 to OALD9?
- Why are some of the Favourites icons disabled in OALD8?
Oxford Advanced Learner's Dictionary Android app
- Why is there a new OALD app? What is the difference between the OALD8 and OALD9 apps?
- Can I get a discount on OALD9 if I already own OALD8? How?
- Who is eligible for a discount?
- Why am I not being offered the discount on OALD9, even though I am eligible?
- How can I reinstall my previously purchased OALD8 app?
- Why are there different in-app purchase prices in the new OALD9 app?
Oxford Advanced Learner's Dictionary iOS app
- Why can’t I see OALD8 in the Catalogue tab?
- I have already paid to upgrade to OALD9 but I am being asked to pay again to reinstall it or to install it on my other devices.
- I cannot download the dictionaries – the downloads freeze or won’t start and/or I am receiving error messages.
- I cannot download the dictionaries - I get an 'In-app purchases are not allowed' pop-up.
- I am having trouble downloading the spoken sentences/the spoken sentences are slow to download.
- Do I need a Wi-Fi connection to download the dictionaries?